Our Services

What to Expect

Payment & Policies

Payment Policy

Mediation is not confirmed until all parties have paid their respective fees. Once a mediation date has been selected, payment from all parties is due within 48 hours. If payment is not received by the deadline, the requested date and time may be released and offered to other clients.

If payment is not received from all parties within 48 hours of selecting a mediation date, the reservation may be released. Any party who has already submitted payment will receive a refund, less a $75 administrative fee.

Reschedule Policy

Requests to reschedule a confirmed mediation are subject to availability and should be made as early as possible. Rescheduling requests made within 14 days of the scheduled mediation may be subject to the Cancellation Policy. Any credit toward a rescheduled mediation will be determined by MD Resolution at its sole discretion.

Cancellation Policy

Cancellations made within 14 days of a scheduled mediation are subject to a $500 cancellation fee ($250 per party).

Fees paid for confirmed mediations are non-refundable, except as provided in the Payment Policy.

If mediation is rescheduled and subsequently completed, MD Resolution may, at its sole discretion, apply all or a portion of the cancellation fee toward the rescheduled mediation.

Overtime

If mediation exceeds the scheduled time, additional fees may apply. Overtime is billed at the agreed hourly rate and will be discussed with all parties before continuing.

Accessibility & Accommodations

We are committed to providing an accessible mediation experience. Please let us know if you require accommodations or have specific scheduling needs.

Request Complimentary Consultation

How it Works:

  1. Request your complimentary consultation.

  2. Determine and discuss how we can best assist you.

  3. Confirm your options and move forward with confidence.